Privacy Policy
Introduction
AutoSalesVelocity Inc. (“AutoSalesVelocity,” “we,” “us,” or “our”) is a California corporation that provides automotive software and analytics services to dealerships and manufacturers. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you access our website, applications, and related services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Scope of This Policy
This Privacy Policy applies to:
- Website visitors
- Dealership and manufacturer users of our Services
- Individuals whose personal information may be included in data provided to us by authorized dealership or manufacturer customers
Information We Collect
1. Information You Provide Directly
We may collect personal information such as:
- Name
- Email address
- Business contact information
- Account login credentials
- Communications with us
2. Dealership and Business Data
Our Services process dealership operational data, inventory data, vehicle data (including VIN-level information), sales metrics, and related analytics inputs. In limited cases, such data may contain customer names or email addresses provided by authorized dealership users.
3. Automatically Collected Information
We use Google Analytics via Google Tag Manager to collect certain information automatically, including:
- IP address
- Browser type
- Device identifiers
- Pages visited
- Usage patterns
This information helps us improve performance and user experience.
How We Use Information
We use information to:
- Provide and operate our Services
- Generate analytics, scoring, forecasting, and reporting
- Improve our AI models and product features
- Provide customer support
- Secure and maintain our systems
- Comply with legal obligations
Aggregated and De-Identified Data
We may aggregate and de-identify information so that it cannot reasonably identify an individual. We may use aggregated or de-identified data for analytics, benchmarking, product development, and industry insights. Such data is not considered personal information under applicable law.
How We Share Information
We do not sell personal information and do not share personal information for cross-context behavioral advertising.
We may share information with:
- Service providers (such as cloud hosting providers and analytics providers)
- Authorized dealership or manufacturer customers
- Legal authorities when required by law
- Successors in the event of a merger or acquisition
Data Retention
We retain information for as long as necessary to provide the Services, fulfill contractual obligations, conduct analytics, improve products, and comply with legal obligations. Certain dealership and analytics data may be retained indefinitely in aggregated or archived form.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect information. Our infrastructure is hosted in Amazon Web Services (AWS) data centers located in the United States. We use encrypted HTTPS connections for data in transit and maintain SOC 2 certification for our systems and controls. Access to data is restricted through role-based access controls.
Cross-Border Transfers
All data is stored and processed in the United States. If you access our Services from outside the United States (including Canada or Mexico), you understand that your information will be transferred to and processed in the United States.
Your California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to:
- Request access to personal information we collect about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal exceptions
- Request information about how we use and disclose personal information
To submit a privacy request, please contact us at: [Insert Privacy Contact Email]
We will verify your identity before processing certain requests. We do not discriminate against individuals who exercise their privacy rights.
Service Provider Role
When we process data on behalf of dealership or manufacturer customers, we act as a service provider or contractor under applicable law. In such cases, the dealership or manufacturer is responsible for providing required privacy notices to its customers and for responding to data subject requests.
Cookies and Analytics
We use Google Analytics to understand website usage. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on. We may update our analytics tools in the future, and any such updates will be reflected in this Privacy Policy.
Children’s Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
AutoSalesVelocity Inc.
425 Monterey Place, Los Altos, CA 94022
info@autosalesvelocity.com
